arisantoto Platform Privacy Notice
This page describes what we collect when you use arisantoto and how we keep that data protected. We collect information necessary to verify your identity, process deposits and withdrawals, and comply with applicable law. Your data is encrypted at rest and in transit, stored on secure servers, and shared only with payment processors, compliance vendors, and law enforcement where required by court order.
Our privacy practices apply to all users on arisantoto, regardless of location. If you access arisantoto from jurisdictions outside Indonesia, our privacy safeguards remain the same. We do not sell your personal data to marketers or data brokers. We use your information solely to operate the platform, settle your wagers, and fulfil our legal obligations.
Read this notice carefully. If you do not agree with our practices, do not create an arisantoto account. By registering with us, you consent to the data handling described below.
What Data We Collect on arisantoto
We collect personal information in several categories. First, we gather account basics: your email address, phone number, full name, and date of birth. We require these to create your arisantoto account and verify you are a real person.
Second, we collect identity documents for verification. During account setup, you upload a photo ID (passport, driver's license, or national ID), a recent selfie, and a proof-of-address document (utility bill or government letter dated within three months). We store these securely and retain them for the lifetime of your arisantoto account plus five years after closure for regulatory compliance.
Third, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and confirmation code. We do not store your wallet credentials or banking passwords; our payment gateway handles those securely on its own servers.
Fourth, we log your activity on arisantoto. We record which games you play, wagers you place, outcomes of those wagers, and your account balance at each step. This data helps us detect fraud, settle disputes, and comply with reporting requirements in supported jurisdictions.
Finally, we collect technical data. Our servers record your IP address, device type, browser version, and approximate location (city-level, not street address). This helps us prevent account takeover and identify suspicious access patterns.
How We Use Your Data on arisantoto
We use your personal data for core platform operations. Your email and phone are used to send account notifications (login alerts, withdrawal confirmations, security updates). Your identity documents verify that you are not a prohibited person and satisfy anti-money-laundering regulations.
Payment information is used solely to process your deposits and withdrawals. We share transaction details with our payment processors (the e-wallet companies and banks) only to the extent necessary to complete the transfer. We do not use your payment data for marketing or analysis.
Your betting history helps us calculate your account balance, settle disputes, and detect collusion or account manipulation. If you file a complaint about a game outcome, we review your betting record to investigate. We also use aggregated, anonymised betting data to improve game performance and identify technical issues.
We may contact you via email or phone to verify unusual account activity, confirm a large withdrawal, or follow up on a support ticket. We never ask for your password or full ID number via email; any such request is a phishing attempt.
Third Parties and Data Processors on arisantoto
We share your data with specific third parties to operate arisantoto:
- Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment gateway providers, online payment, e-wallet, mobile banking, local payment. They process your deposits and withdrawals.
- Compliance and AML vendors: We use third-party services to verify your identity and check you against sanctions lists.
- Cloud hosting providers: Our servers may sit outside Indonesia; your data is encrypted and remains under our control.
- Support platforms: Our customer support team uses secure ticketing software to manage your inquiries.
- Law enforcement: If we receive a subpoena or court order, we disclose relevant account information to authorities.
We do not sell your data to marketing firms, data aggregators, or any party not listed above. Third parties who process your data on our behalf are contractually bound to protect it and use it only as instructed.
Key takeaways
- We collect your email, phone, full name, date of birth, ID documents, and proof of address during account setup.
- We record your betting activity, transactions, and IP address for operations and compliance.
- We share data only with payment processors, AML vendors, hosting providers, and law enforcement.
- We do not sell your data to marketers or third-party advertisers.
- Your data is encrypted at rest and in transit; we store it securely for the lifetime of your account plus five years.
Your Rights on arisantoto
You have the right to request a copy of your personal data. Contact our support team via email with the subject line "Data Subject Access Request." We will provide a download of all data we hold on your account within 10 business days.
You can request correction of inaccurate information. If your name, address, or date of birth is wrong in our system, email support and we will update it.
You can request deletion of your arisantoto account. Once deleted, we retain your betting history and financial records for five years to comply with anti-money-laundering law, but we stop using your email and phone for communications. Deletion is permanent; you cannot recover a closed account.
You have the right to withdraw your consent to certain data uses. However, we cannot operate arisantoto without your core identity and payment information. If you restrict data processing, your account may become unusable.
Cookies and Tracking on arisantoto
We use cookies to keep you logged into arisantoto and to remember your betting preferences. Cookies are small files stored on your device. They expire after 30 days of inactivity for security.
We also use analytics cookies to measure which pages users visit most often and how long they spend on each. This data is anonymised and helps us improve platform performance. You can disable cookies in your browser settings, but arisantoto may not function correctly without them.
Jurisdiction and Data Location
Our servers are located in multiple data centres, some outside Indonesia. Your data is encrypted before transmission, so your information remains protected regardless of server location. We comply with applicable data protection laws in your jurisdiction and Indonesia.
If you are located in Jakarta, Surabaya, Bandung, Medan, or Semarang, our legal basis for processing your data is your consent (which you provide by registering) and our legitimate business interest in operating the platform and complying with law.
We retain your data for as long as your account is active. After you close your account, we retain betting records and identity documents for five years, then delete or permanently anonymise them. Payment records may be retained longer if required by banking regulation.
Contact Us About Privacy on arisantoto
If you have questions about this privacy notice or wish to exercise your rights, contact our team:
- Email: [email protected] (subject: "Privacy Request")
- Live chat: Available via your arisantoto account dashboard during business hours
- Mailing address: Please request via email; we will provide our office address
We aim to respond to all privacy requests within 10 business days. If we cannot fulfil a request, we will explain why.